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Enterprise IT Support

QualX applies industry standards and best practices to provide business solutions, matching client mission with enterprise IT support services. The enterprise-wide IT support we provide to Federal Clients includes; web design and development, computer facilities management and operations, information assurance, electronic records/storage repositories management, database development, network administration, helpdesk support, information security, and system engineering and development services. We provide end-user support for our clients on virtually every commercially available (COTS) networking, hardware, and software product. Our diversified IT services portfolio allows QualX to deliver a consistent, results-oriented framework to maximize resource utilization, reduce systemic problems, and automate workflows and procedures.

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Our enterprise IT support services are aligned with industry best practices and include expertise in the following areas:

  • Call Center/Help Desk/User Support Services

  • Command and Control Enterprise Network Services

  • Network Administration, Operations, and Maintenance (Windows, Linux)

  • Integration Support Services

  • Program Development, Operations, and Support

  • Database Development and Administration (MS Access, SQL Server)

  • Website and Web Portal Development, Administration, and Management

  • Management and Process Efficiency

  • SharePoint/E-Learning Development and Administration

  • Electronic Forms Processing

  • Information Collection

  • Information System Security Management

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