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Enterprise IT Support

QualX applies industry standards and best practices to provide business solutions, matching client mission with enterprise IT support services. The enterprise-wide IT support we provide to Federal Clients includes; web design and development, computer facilities management and operations, information assurance, electronic records/storage repositories management, database development, network administration, helpdesk support, information security, and system engineering and development services. We provide end-user support for our clients on virtually every commercially available (COTS) networking, hardware, and software product. Our diversified IT services portfolio allows QualX to deliver a consistent, results-oriented framework to maximize resource utilization, reduce systemic problems, and automate workflows and procedures.

Our enterprise IT support services are aligned with industry best practices and include expertise in the following areas:

  • Call Center/Help Desk/User Support Services

  • Command and Control Enterprise Network Services

  • Network Administration, Operations, and Maintenance (Windows, Linux)

  • Integration Support Services

  • Program Development, Operations, and Support

  • Database Development and Administration (MS Access, SQL Server)

  • Website and Web Portal Development, Administration, and Management

  • Management and Process Efficiency

  • SharePoint/E-Learning Development and Administration

  • Electronic Forms Processing

  • Information Collection

  • Information System Security Management

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